There is increasing awareness of of late, and understandably so. VoIP has the potential to revolutionise the way we communicate.
Much of the hype has been around residential VoIP, rather than business VoIP communications. It is crucial to understand that major differences exist between residential and business grade VoIP solutions. Relying on a residential grade VoIP service can have disastrous effects for a business, including loss of sound quality in phone calls and down time where your business’ ability to communicate may be cut off entirely. The integration of a business grade VoIP solution has many cost and efficiency benefits for Australian Small to Medium Businesses (SMBs).
The most obvious advantages of a business-grade VoIP solution are the reductions in call and line rental costs, however, there are many other significant business advantages for SMBs of all sizes to realise:
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